Why Join Us?
We are constantly looking for dedicated, motivated individuals to join our team. We believe that the success of our employees will lead to the success of our company. Therefore, we are committed to providing a work environment where learning and growth are supported, opportunities to advance are based on merit, and personal initiative is encouraged.
Current Positions Available
Job Description
Steadfast Money Transfer is currently seeking Remittance Officers to join our team.
This is a permanent, full-time position with a 5-day work week. Employees should be comfortable working weekends and public holidays. The Remittance Officer ensures that clients receive the highest possible standards of service at all times. Client queries are addressed and appropriate remittance services are recommended by the Remittance Officer to support the client's personal or business needs. He/She processes remittances using a computerized remittance system in an accurate and timely manner. In addition, the Remittance Officer assists in administrative tasks as assigned.
What you will do:
- Present the best image of the company as the first contact with a client or potential client
- Process remittances and ensure transactions comply with local and overseas regulations
- Promote the company’s services
- Attend to any queries from clients and potential clients
- Perform cashiering duties
- Handle the transactions and funds with the utmost care and honesty
- Answer calls and emails
What you must have:
- Must hold Singapore Citizenship / PR / DP / LTVP or Malaysia Citizenship (Please state type of pass in application)
- Minimum Tertiary-level education (Diploma/Degree)
- Strong communication skills in English and 1 other language (Mandarin, Bahasa, Tagalog) to be able to serve clients from the Philippines, Indonesia and Malaysia
- Positive attitude and willingness to learn
- Motivated to find solutions to problems
- Dedicated to seeing work to completion
- Team-player
What you can expect:
- Starting salary of $2,200 - $2,800
- Opportunity for advancement on clearly defined career path
- Medical benefits
- Training and development
We regret that only shortlisted candidates will be contacted for an interview. If your application does not state the type of Pass you hold, it will be automatically rejected.
Steadfast Money Transfer is looking for Relationship Managers to be the first point of contact for our clients. You must be a self-motivated person who excels under pressure and time constraints, and derives satisfaction from performing consistently at a high level of service.
What you will do:
- Build and deepen relationships with existing clients and partners
- Acquire and on-board new corporate clients and partners
- Provide daily support and timely responses to clients and partners for their queries and remittance needs
- Understand and keep up to date with clients' and partners' business activities
- Work closely with the Compliance Officer to ensure all KYC documentation is up to date and in compliance with regulatory requirements
- Supply solutions to clients by recommending company services that are appropriate
What you must have:
- Must hold Singapore Citizenship / PR / DP / LTVP or Malaysia Citizenship (Please state type of pass in application)
- Experience in customer service, sales or relationship manager roles for 2 years
- Minimum Tertiary-level education (Diploma/Degree)
- Not afraid to work with numbers
- Strong communication skills in English and 1 other language
- Ability to work independently
- Proactiveness to find solutions to problems
- Dedication to seeing work to resolution
- Excitement to work in a fast-paced, changing environment
We regret that only shortlisted candidates will be contacted for an interview. If your application does not state the type of Pass you hold, it will be automatically rejected.